Frequently Asked Questions

We provide NIN enrolment, NIN verification, digital services, education-related e-services, and the technology platform that supports our partner station network.

Contact us through the contact page with your location and we will direct you to the nearest partner station offering the service you need.

Complete the registration form on the Become a Partner page. You will need a valid NIN, an email address, a phone number and your service location. Applications are reviewed by our team and you will be notified by email.

Applications are reviewed by our team as they come in. We will notify you by email as soon as a decision has been made.

You will need a valid means of identification and any supporting documents required by the enrolment process. Requirements can vary; we recommend contacting your nearest station for guidance before your visit.

Every approved partner has an agreed commission percentage. When enrolment records are imported into the platform for a reporting period, commission is calculated and credited automatically. Historical records keep the commission rate that applied at the time they were created.

Partners can request a withdrawal at any time from their available balance. Requests are reviewed and processed by our team, and the status of each request is visible in the Partner Portal.

Yes. We store identity data securely, restrict access by role, mask NIN values in routine displays, and log sensitive actions for audit purposes. Please read our Privacy Policy for full details.

You can use the contact form on our website, or reach us by phone or email using the details in the footer.